Cancellation Policy & Travel Insurance
Whole House Venues are fully refundable minus a $55.00 processing fee if cancelled 90 days prior to your stay. Bed and Breakfast Stays are fully refundable minus a $55.00 processing fee 24 hours prior to one's stay. Discounted and promotional rates are non refundable. All reservations are fully refundable within 24 hours after your initial booking is confirmed with no processing fee penalty. If a cancellation occurs outside the grace period, the reservation is not refundable. If a reservation is made close to the date of travel and there is worry about the possibility of a cancellation, we recommend securing AIG Travelers Insurance/Travel Guard:
Travel Guard Insurance makes sure customers receive not only superior travel insurance coverage but also a lifeline when away from home. Next time there is an emergency or delay, Travel Guard can help you find a new flight, hotel room, and rental car. Requests must be submitted to Travel Guard in writing within 15 days of the effective date of the coverage, provided it is not past the original departure date. Not applicable to residents of the state of New York.
Questions? Call us at 1.800.826.5248
Coverage available to U.S. residents of the U.S. states and District of Columbia only. This plan provides insurance coverage that only applies during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home, and automobile insurance policies. If you have any questions about your current coverage, call your insurer or insurance agent or broker. Coverage is offered by Travel Guard Group, Inc. (Travel Guard). California lic. no.0B93606, 3300 Business Park Drive, Stevens Point, WI 54482, . CA DOI toll free number: 800-927-HELP. This is only a brief description of the coverage(s) available. The Policy will contain reductions, limitations, exclusions and termination provisions. Insurance underwritten by National Union Fire Insurance Company of Pittsburgh, Pa., a Pennsylvania insurance company, with its principal place of business at 175 Water Street, 15th Floor, New York, NY 10038. It is currently authorized to transact business in all states and the District of Columbia. NAIC No. 19445. Coverage may not be available in all states. Your travel retailer may not be licensed to sell insurance, and cannot answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. The purchase of travel insurance is not required in order to purchase any other product or service from the Travel Retailer.